Issue Tracker

Issue Tracker service allows you to set up the Jira board to track issues and backlog activities related to your project. You can set up the Jira board, add, update, and delete service administrators.

Deploying a New Jira Board

You can deploy a new Jira board to your project.

To deploy a new Jira board for a project, perform the following steps:

1. Login into PCC.

2. The Project dashboard appears. Click Issue Tracker from the Collaboration tab.

Issue Tracker

3. The Issue Tracking page appears. Click the icon available in front of Connect. Click Deploy New and click Connect.

Deploy New Jira Account

Connecting to the Existing Jira Board

You have the option to connect to the existing Jira board for your project.

To connect to the existing Jira board for a project, perform the following steps:

1.Search for the required project. The Project dashboard appears. Click Issue Tracker from the Collaborations tab.

2.The Issue Tracking page appears. Click the icon available in front of Connect and click Existing, enter the existing Jira URL, API User, and API Key, and then click Connect.

Existing Jira

Adding a Service Administrator

After setting up the Jira board, you can add a Service Administrator to the Jira board.

To add a Service Administrator to the Jira board for a project, perform the following steps:

1.Search for the required project. The Project dashboard appears. Click Issue Tracker from the Collaborations tab.

2.In the Jira tab, click +Add Service Administrator.

Service Administrator

3.The Add Service Administrator dialog box appears. Enter the Full Name of the user and the Email Address and click Save.

Add Service Administrator

If you want to update the existing Service Administrator details, click the edit icon.

If you want to delete the existing Service Administrator, click the delete icon.